Swipe Reader
To use the swipe reader, hold the top edge of your CatCard making sure the magnetic stripe is at the bottom, and swipe it through the reader with the stripe facing either direction. The reader’s light indicator will display either a green light indicating access has been granted, or a red light indicating access has been denied.
Having trouble? Try these Troubleshooting Tips.
Tap Reader
To use the tap reader, place your CatCard at the center of the reader and hold it steady. Once the card’s internal chip is recognized, the reader’s light indicator will change. A green light means access has been granted. A red light means access has been denied.
Having trouble? Try these Troubleshooting Tips.
Combination Reader (Tap + PIN)
To use the combination reader, place your CatCard at the center of the reader and hold it steady. Once the card’s internal chip is recognized, the reader’s light indicator will flash red and green. Enter your 4-digit PIN on the keypad and the light indicator will change again. A green light means access has been granted. A red light means access has been denied.
Having trouble? Try these Troubleshooting Tips.
Biometric Reader (Fingerprint)
To use the biometric fingerprint reader, place your CatCard on the reader under the blue light, making sure the card is flat in contact with the center of the reader. Once the card’s internal chip is recognized, the reader’s color light indicator will flash amber. Press your finger down on the biometric pad, hold it steady, and wait for the color light indicator again. A green light means access has been granted. A red light means access has been denied or that the fingerprint could not be read.
Having trouble? Try these Troubleshooting Tips.